Backup & Disaster Recovery
Your business data is irreplaceable – and so is your business continuity. Our comprehensive backup and disaster recovery solutions provide enterprise-grade protection for organizations of all sizes, ensuring your critical information remains secure, accessible, and recoverable regardless of what challenges arise. From accidental file deletion to catastrophic events like fires, floods, or cyberattacks, we've got your business covered with robust, tested, and reliable data protection strategies.
The Critical Importance of Data Protection
In today's digital economy, data loss can be catastrophic. Studies show that 93% of companies that experience significant data loss are out of business within five years. The threats are real, varied, and growing – but so are the solutions.
Common Data Loss Scenarios
- Ransomware and cyberattacks (40% of incidents)
- Hardware failures and system crashes (32% of incidents)
- Human error and accidental deletion (25% of incidents)
- Natural disasters and environmental damage (15% of incidents)
- Software corruption and application failures (12% of incidents)
- Theft and physical security breaches (8% of incidents)
Business Impact Statistics
- Average cost of data breach: $4.45 million globally
- 93% of companies fold within 5 years of major data loss
- Average downtime cost: $5,600 per minute for SMBs
- 60% of SMBs close within 6 months of a cyberattack
- Only 6% of companies can survive without data for 24+ hours
- Recovery costs are 10x higher than prevention costs
Comprehensive Backup Solutions
Our multi-layered backup approach ensures your data is protected across all platforms, applications, and storage systems with multiple recovery points and geographical redundancy.
Data Sources We Protect
- Physical servers and workstations
- Virtual machines and hypervisors
- Microsoft 365 and Exchange Online
- Google Workspace and Gmail
- Cloud applications and SaaS platforms
- Database systems (SQL Server, MySQL, Oracle)
- File shares and network storage
- Mobile devices and laptops
Backup Technologies
- Incremental and differential backups
- Image-based system backups
- Continuous data protection (CDP)
- Application-aware backups
- Encryption in transit and at rest
- Deduplication and compression
- Versioning and point-in-time recovery
- Cross-platform compatibility
Backup Service Tiers
Choose from our comprehensive backup solutions designed to meet different business requirements, from basic file protection to enterprise-grade disaster recovery capabilities.
Essential Backup
- • Up to 500GB backup storage
- • Daily automated backups
- • 30-day retention period
- • File and folder recovery
- • Email and phone support
- • Australian data centers
Perfect for small offices with basic needs
Professional Backup
- • Up to 2TB backup storage
- • Multiple daily backup windows
- • 90-day retention period
- • Full system image recovery
- • Application-aware backups
- • Priority support included
- • Backup monitoring and alerts
Ideal for growing businesses with critical data
Enterprise Backup
- • Unlimited backup storage
- • Continuous data protection
- • 12-month retention period
- • Instant VM recovery
- • Multi-site replication
- • 24/7 monitoring and support
- • Custom retention policies
Comprehensive solution for mission-critical environments
Disaster Recovery Planning
Beyond backup, comprehensive disaster recovery ensures your business can continue operating even when primary systems are compromised. Our disaster recovery solutions provide tested, documented procedures for rapid business continuity.
Recovery Time Objectives (RTO)
- Critical Systems:1-4 hours
- Important Systems:4-24 hours
- Standard Systems:24-72 hours
- Low Priority Systems:1-7 days
How quickly systems must be restored after an incident
Recovery Point Objectives (RPO)
- Financial Data:0-15 minutes
- Customer Data:1-4 hours
- Operational Data:4-24 hours
- Archive Data:24+ hours
Maximum acceptable data loss during an incident
Disaster Recovery Services
Our comprehensive disaster recovery services go beyond backup to provide complete business continuity solutions with hot-site failover, cloud-based recovery, and emergency operations support.
Cold Site Recovery
- • Basic facility with power and connectivity
- • Customer provides hardware and setup
- • RTO: 48-72 hours typically
- • Most cost-effective option
- • Suitable for non-critical systems
Warm Site Recovery
- • Pre-configured hardware available
- • Partial data synchronization
- • RTO: 4-24 hours typically
- • Balance of cost and recovery speed
- • Good for most business applications
Hot Site Recovery
- • Real-time data replication
- • Immediate failover capability
- • RTO: 1-4 hours maximum
- • Highest availability solution
- • Mission-critical applications
Backup Testing & Validation
A backup is only as good as your ability to restore from it. Our comprehensive testing procedures ensure your backups are viable and your recovery processes work when you need them most.
Regular Testing Schedule
- • Daily: Backup job completion verification
- • Weekly: Random file and folder restore tests
- • Monthly: Full system recovery simulation
- • Quarterly: Disaster recovery plan execution
- • Annually: Complete DR site failover test
Testing Documentation
- • Detailed test procedures and results
- • Recovery time measurements
- • Issues identified and resolution steps
- • Process improvements and updates
- • Compliance reporting and attestation
Implementation & Migration
Our experienced team handles every aspect of backup and disaster recovery implementation, from initial assessment through to ongoing monitoring and optimization.
Risk Assessment
Comprehensive evaluation of data, systems, and business impact
Solution Design
Custom backup and DR strategy aligned with business requirements
Implementation
Phased deployment with minimal business disruption
Testing & Training
Comprehensive validation and staff training programs
Ongoing Support
Continuous monitoring, testing, and plan updates
Compliance & Security
Our backup and disaster recovery solutions meet stringent security and compliance requirements, ensuring your data protection strategy supports your regulatory obligations.
Security Features
- AES-256 encryption for data in transit and at rest
- Multi-factor authentication for access control
- Role-based permissions and audit logging
- Secure Australian data centers with SOC2 certification
- Air-gapped backup storage for ransomware protection
- Immutable backup copies with tamper protection
- Regular security assessments and penetration testing
- 24/7 security monitoring and incident response
Compliance Support
- Australian Privacy Principles (APP) compliance
- Notifiable Data Breaches (NDB) scheme support
- ISO 27001 information security standards
- ACSC Essential Eight security framework
- Industry-specific compliance (healthcare, finance)
- GDPR compliance for international operations
- Detailed audit trails and compliance reporting
- Legal hold and eDiscovery capabilities
The Peace of Mind Advantage
Backup success rate across all client systems
Average time to begin data recovery process
Client data recovery success rate in emergencies
Don't leave your business vulnerable to data loss and downtime. Our comprehensive backup and disaster recovery solutions provide the protection, reliability, and peace of mind your business deserves. From simple file backups to enterprise-grade disaster recovery, we have the expertise and technology to keep your business running no matter what challenges arise. Contact us today for a complimentary risk assessment and discover how we can protect your most valuable asset – your data.
All backup storage is located in secure Australian data centers with redundant infrastructure. Recovery time and point objectives are estimates based on typical scenarios and may vary depending on data size, network conditions, and specific requirements. Pricing excludes GST and additional storage costs may apply for excessive data usage.